Customer Reviews

Robert ★★★★★
★★★★★
★★★★★
5/1=5.0

STEVE AND TYLER WERE AWESOME. i THOUGHT MY MOTOR HOME WAS RUINED. I DID NOT EXPECT THE CARPET TO EVER LOOK GOOD AGAIN AND HE FIXED IT UP AND EVEN PUT SCOTCH GUARD ON IT. HEAVENS BEST IS THE BEST ON EARTH AND HEAVEN. THANAKS ROBERT GORDON ACCUTAX CORP

Tori ★★★★★
★★★★★
★★★★★
10/2=5.0

Heaven's Best really is the BEST!!! My carpet never looked so great! Fast, professional, and customer service beyond compare. I will definitely hire them again, and recommend them highly to all my family and friends :)

Eric ★★★★★
★★★★★
★★★★★
15/3=5.0

Steve is nice, professional, and passionate about what he does. He did an outstanding job. I thought we were going to need to replace the carpet, but he made it look as good as new.

Gregory ★★★★★
★★★★★
★★★★★
20/4=5.0

We have tried several carpet cleaning services in the Spokane area over the years but none of them compared to the quality and professionalism of Heaven's best. Steve Robinson came out, took a few minutes to get to know us before checking out the quality and condition of the carpet that we scheduled him to clean. During the course of the conversation beforehand, I must have mentioned something about my military service in Vietnam. Steve shook my hand, thanked me for my service, and did what no one did in 1972; he welcomed me home. He even gave me a free bottle of carpet cleaning solution as a gift. He didn't need to do that, but he did. From that point on, I knew that we would be calling Steve or members of his team back for future carpet cleanings. Steve didi an excellent job. Our carpets haven't looked this good since they were new. Steve vacuumed the carpets prior to cleaning them. The final results are clean looking and clean smelling carpets without an chemical smell. They dried in due time and seem to look fuller.

Jenn ★★★★★
★★★★★
★★★★★
25/5=5.0

Very professional! Pleasant to work with and taught us a few things we didn't know about our carpets (new-to-us home-owners). We'll have them back.
Promptness = Excellent
Appearance = Excellent
Quality = Excellent
Price = Excellent

Denny ★★★★★
★★★★★
★★★★★
30/6=5.0

I wanted to take a moment and let you know about the outstanding service I was provided by your company for carpet cleaning in my home. Steve Robinson did a great job and his customer service was outstanding. I will use your company again..... Thank you ....to Steve Robinson for his outstanding job/service!!!!!

Gene ★★★★★
★★★★★
★★★★★
35/7=5.0

I have been using Heaven's Best for several of my rental properties and have always been very happy with their service. They always deliver fast, professional and friendly service and always make sure I am satisfied with the finished product. Even on the tough jobs they have gotten amazing results. I would absolutely recommend them.

Happy Customer ★★★★★
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★★★★★
40/8=5.0

Alex was friendly and professional. Job well done!

Mel ★★★★★
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★★★★★
45/9=5.0

I would say I think 5 stars. I appreciate Steve and Tyler calling to check in about time panning to be here day of appt, being in my home on time and friendly and courteous. I'm looking forward to seeing the end result.

Steve ★★★★★
★★★★★
★★★★★
50/10=5.0

Beautiful work, extremely pleased with the result. Will recommend to my friends

Happy Customer ★★★★★
★★★★★
★★★★★
55/11=5.0

Thank you very much for my completely improved and rejuvenated carpets. Alex is a terrific technician and represented your business very well.

Brynne ★★★★★
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★★★★★
60/12=5.0

Steve did an amazing job cleaning our sectional and making it look like new!! Very friendly, respectful and efficient!

Brandy ★★★★★
★★★★★
★★★★★
65/13=5.0

Steve Robinson was fantastic! He is very personable, professional and knowledgeable about carpet in all areas of quality, types of application and cleaning. This cleaning job was a rental house. The carpet had stains throughout. I didn't really think that the carpet would clean up very well. Steve's hard work got the stains out and considering the wear and tear, it turned out good.Couldn't be happier the my carpets! Steve was professional and thorough. He had a tough job and accomplished what other carpet cleaners were unable to do. Thank you Heaven's Best!

Sue ★★★★★
★★★★★
★★★★★
70/14=5.0

Steve worked very hard at cleaning up my large dogs pee spot. The house now smells fresh again. The carpets in the rest of my house look great once again. This is the second time Steve has done a great job for us Thanks Steve!

Margaret ★★★★★
★★★★★
★★★★★
75/15=5.0

On time, clean and well informed! I was very impressed.

Dan ★★★★★
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★★★★★
80/16=5.0

Great job! I would use Heavens Bast again. Had their work "cut out" for them for sure, yet carpet and upholstery looks amazing! Thank you so much! Dan Ashe Gina Fast

Jenean ★★★★★
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★★★★★
85/17=5.0

Thank you Ryan you went above and beyond your call of duty to fit my sofa into your cleaning time. Carpets and sofa look fabulous ......happy customer!!

Flatow ★★★★★
★★★★★
★★★★★
90/18=5.0

Steve Robinson was fantastic! He is very personable, professional and knowledgeable about carpet in all areas of quality, types of application and cleaning. This cleaning job was a rental house. The carpet had stains throughout. I didn't really think that the carpet would clean up very well. Steve's hard work got the stains out and considering the wear and tear, it turned out good.

Michelle ★★★★★
★★★★★
★★★★★
95/19=5.0

Steve did an amazing job on our carpets! He is friendly, hardworking, and he loves what he does--and it shows in the work he does. If you need your carpets cleaned- I would highly recommend Heavens Best! They truly are the best!! Thank you, Steve!

Tom and Janice ★★★★★
★★★★★
★★★★★
100/20=5.0

Steve, came to Chattaroy and did excellent work. We have a small dog that has accidents once in awhile and Steve got it all cleaned up and showed us how to maintain til next visit by him.

Miss Paula ★★★★★
★★★★★
★★★★★
105/21=5.0

After having a lot of construction happening in my home and finding pets stains I called Steve and his team to come clean my carpets. When we walked in after the job was complete, I was overwhelmed with the smell of Clean and Fresh! Poor Steve had more than he bargained for with my job but he smiled thru the whole process and boy were we HaPpY!!!!!! For any job big, bigger, or small.......Heaven's Best is truly the company to go with.

Paulette ★★★★★
★★★★★
★★★★★
110/22=5.0

I went with "Heaven's Best" because I liked the name. Steve Robinson did a really wonderful job cleaning my carpets. We had interesting conversations about carpets and how to clean them. Steve is a very nice person who takes pride in what he does. I would highly recommend him and his company if you need your carpets cleaned.

Kyra ★★★★★
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★★★★★
115/23=5.0

Heaven's BEST is really the BEST! It really does dry in 1HOUR with great work! Looking clean and awesome.

Val ★★★★★
★★★★★
★★★★★
120/24=5.0

Steve is very knowledgeable about carpet and how to care for it. We have a large wool area rug that needed cleaning. The rug looks like new again and the process leaves a pleasant scent. Thanks Steve for your help.

Sam ★★★★★
★★★★★
★★★★★
125/25=5.0

Excellent service and quality of work. Stairs and basement carpets look like new. Would recommend Steve and his company to anyone considering carpet cleaning. He provided extra information that you usually don't get from other companies. Also like the fact that he is a local business.

Annie ★★★★★
★★★★★
★★★★★
130/26=5.0

Steve was prompt, helpful, kind, and thorough. I appreciated how quickly he got in and got to work. He was conscientious of my sleeping baby and our carpets look awesome! We will definitely be using him in the future!!

Jan ★★★★★
★★★★★
★★★★★
135/27=5.0

This is the 2nd time I have used "Heaven's Best Carpet Cleaning" --- and I'll be calling them again whenever I need carpet cleaning services. My carpet looks GREAT and it is over 15 years old!!! Steve was very professional, personable and eager to provide a positive service experience for me. His prices were reasonable and included several "extras". And one of the best features, for me, is that the carpet was DRY almost immediately. I've had some miserable "steam cleaning" experiences in the past that resulted in very wet carpet so I really appreciate this feature :-) Thank you, Steve...

Suzie ★★★★★
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★★★★★
140/28=5.0

"Conscientious, fair, and concerned about customer satisfaction."

Thedore ★★★★★
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★★★★★
145/29=5.0

Fast friendly service. They were very polite and informative. Would recommend to any one to give them a call

Kit ★★★★★
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★★★★★
150/30=5.0

Great customer service. They were willing to work with me and my specific needs for my house. Affordable prices. They cleaned our carpets quickly without compromising the quality of work. It dried in an hour and looked amazing. Highly recommend.

Personable, knowledgeable and professional service! Carpets look refreshed, bright and dry in about an hour as promised! Best part of any recommendation - I'll call them back for the next time and refer them! Thanks!

Oleta ★★★★★
★★★★★
★★★★★
155/31=5.0

Steve did a AMAZING job on my carpet! I had a nasty pet stain and he went above and beyond to get it out!! Very good customer service and just an overall awesome job! Thanks Steve, I will definitely be a return customer!!

Janielle ★★★★★
★★★★★
★★★★★
160/32=5.0

I have worked with many carpet cleaning services in the past. Not only for our own home, but a large number of rental properties. I can honestly say that there has never been another service that actually got our carpets cleaned as well as Heaven's Best.

Jenny ★★★★★
★★★★★
★★★★★
165/33=5.0

Steve was fast, professional, and friendly. My carpet looks amazing!! I will definitely use him again in the future! Thank you, Heaven's Best!!!!

Melissa ★★★★★
★★★★★
★★★★★
170/34=5.0

Heaven's Best does the best job!!! They are very friendly and easy to work with. We are extremely satisfied every time they clean our carpets! I didn't think that our carpets could look as good as they got them to look!

Ryan ★★★★★
★★★★★
★★★★★
175/35=5.0

Wouldn't go anywhere else! Always does the best work and gives the best price. Great customer service and quality work. Thanks Heaven's Best!

Tamara ★★★★★
★★★★★
★★★★★
180/36=5.0

They did an amazing job! We had both our carpets and stone tile cleaned and I am very pleased. Steve was friendly, and professional and I felt very comfortable leaving him in my home, I will be recommending him to family and friends.

Emily ★★★★★
★★★★★
★★★★★
185/37=5.0

Heavens Best carpet cleaning does not only an amazing job making my carpets look super clean, but they were super friendly and outgoing. They went above and beyond to make sure i was satisfied with their service. Thank you so much!

Janet ★★★★★
★★★★★
★★★★★
190/38=5.0

Customer Service was excellent! Very cheery yet professional people. And the carpets not only looked better than I expected but the smell was fresh and clean. Will definitely use Heaven's Best again.

Wanda ★★★★★
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★★★★★
195/39=5.0

Very pleased with cleaning, the smell, and the polite service.

Carol ★★★★★
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★★★★★
200/40=5.0

I love a totally positive experience, and this was just that.

Doug ★★★★★
★★★★★
★★★★★
205/41=5.0

The before and after picture (of the dark grey next to other, protected carpet) does not do justice to the miracle that he did. We are putting this house on the market and were afraid that we would need to replace it. No need anymore. Amazing.

Hampton House ★★★★★
★★★★★
★★★★★
210/42=5.0

This company is by far the greatest carpet cleaning company ever! I can't recommend them high enough. Steve is a miracle worker. Our carpet looks fabulous & smells even better (Like an INCREDIBLE SEA OF ORANGE!). We will absolutely be calling again!

April ★★★★★
★★★★★
★★★★★
215/43=5.0

Fast, Affordable, Friendly service with high Quality results! I've hired them twice and would recommend them anytime.

Penny ★★★★★
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★★★★★
220/44=5.0

Steve was great- came in and got the job done quickly and professionally. The Berber carpet looks so much better now. He gave me some tips on how to spot clean, and I will discontinue using my previous treatment . He was very courteous, friendly, and caring. I will definitely use him again!

Ed ★★★★★
★★★★★
★★★★★
225/45=5.0

We had our carpets cleaned today and they did a fabulous job. Steve Robinson is very professional and explained what he was doing and why. Thank you Steven for fixing our pet disaster.

Brandie ★★★★★
★★★★★
★★★★★
230/46=5.0

My carpets, hardwoods and furniture take quite the beating with 5 kids plus friends, 3 dogs and 3 cats. Its a constant struggle to keep our home at least looking clean. I usually deep clean myself but decided to treat myself and called Heaven's Best. Steve and Tyler were absolutely wonderful. They were very personable, knowledgeable and thorough. I was embarrassed by the smell in my carpets and the stains on our furniture but Steve just smiled and said, "no problem." Tyler was already tackling the job! They are a great team! Efficient, courteous and fun! They left my entire home looking beautiful and smelling fresh and the price was unbeatable and so worth it!!! Heaven's Best is a gift all overworked moms deserve!! I recommend you give them a call and treat yourself. Thanks again Steve and Tyler! See you again next year!

Overall Score: 5.0
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